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10 Questions to Ask Before Opening a New Bank Account

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Opening a new bank account might seem like a simple task, but it’s a decision that can impact your financial life for years to come. With so many banks and account options available, the choices make it easy to feel overwhelmed. The right account can help you save money, avoid unnecessary fees, and even earn a little extra through interest or rewards. On the other hand, the wrong account could cost you in hidden charges or limit your access to essential services. Before you sign on the dotted line, asking the right questions is crucial to ensure your new bank account truly fits your needs. Here are ten essential questions to guide you through the process and help you make a smart, informed choice.

1. What Types of Fees Will I Be Charged?

Bank fees can quickly eat into your savings if you’re not careful. Common charges include monthly maintenance fees, overdraft fees, ATM fees, and charges for paper statements. Some banks waive these fees if you meet certain requirements, like maintaining a minimum balance or setting up direct deposit. Always ask for a full list of potential fees before opening a new bank account.

2. Is There a Minimum Balance Requirement?

Many banks require you to keep a minimum balance in your account to avoid monthly fees or to earn interest. If your balance falls below this threshold, you could be hit with penalties. Make sure you understand the minimum balance rules and whether they fit your financial habits. If you prefer to keep your account balance low, look for banks that offer no-minimum-balance accounts.

3. What Interest Rates Are Offered?

Interest rates can make a big difference, especially if you’re opening a savings account. Some banks offer competitive rates, while others pay next to nothing. Ask about the annual percentage yield (APY) and whether the rate is fixed or variable. Online banks often offer higher rates than traditional brick-and-mortar institutions, so it’s worth comparing your options.

4. How Convenient Is Access to My Money?

Convenience is key when it comes to managing your finances. Find out how easy it is to access your money through ATMs, online banking, and mobile apps. Ask about the bank’s ATM network and whether you’ll be charged for using out-of-network machines. If you travel frequently or live in a rural area, make sure the bank’s services are accessible wherever you go.

5. What Digital Banking Features Are Available?

In today’s world, digital banking features can make managing your account much easier. Look for banks that offer robust online and mobile banking platforms, including mobile check deposit, bill pay, account alerts, and budgeting tools. These features can save you time and help you stay on top of your finances.

6. Are There Any Account Opening Bonuses or Promotions?

Some banks offer cash bonuses or other incentives for opening a new bank account and meeting certain requirements, such as setting up direct deposit or making a minimum number of transactions. While these offers can be attractive, make sure you read the fine print. Sometimes, the requirements to earn the bonus are more trouble than they’re worth.

7. What Is the Bank’s Customer Service Like?

Good customer service can make a big difference, especially if you run into problems with your account. Ask about the bank’s customer support options, including phone, email, and live chat. Check online reviews to see what other customers have to say about their experiences. A bank with responsive, helpful support can save you a lot of headaches down the road.

8. How Safe and Secure Is My Money?

Security should always be a top priority when opening a new bank account. Ensure the bank is FDIC-insured (or NCUA-insured for credit unions), which protects your deposits up to $250,000 per account holder. Ask about the bank’s security measures, such as two-factor authentication and fraud monitoring, to keep your money and personal information safe.

9. What Are the Account’s Limitations?

Some accounts come with restrictions, such as limits on the number of monthly transactions, withdrawal caps, or requirements for certain types of deposits. Make sure you understand any limitations that could affect how you use your account. If you need flexibility, look for accounts with fewer restrictions.

10. Can I Easily Link This Account to Others?

If you have multiple bank accounts or plan to set up automatic transfers, it’s important to know how easily you can link your new bank account to others. Ask about transfer times, potential fees, and whether you can connect to external accounts for seamless money management.

Making Your Bank Account Work for You

Choosing the right bank account is about more than just picking a place to stash your cash. By asking these ten questions before opening a new bank account, you’ll be better equipped to find an option that fits your lifestyle, helps you avoid unnecessary fees, and supports your financial goals. Take your time, compare your options, and don’t be afraid to ask for clarification on anything that’s unclear. The right account can make managing your money easier and more rewarding.

Have you ever been surprised by a hidden fee or unexpected rule after opening a new bank account? Share your story or tips in the comments below!

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5 Ways Poor People Are Penalized Just for Using a Bank

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Banking is supposed to make life easier, right? For many, it’s a gateway to financial security, a place to stash savings, and a tool for building credit. But for millions of low-income Americans, using a bank can feel more like a minefield than a safety net. The reality is, bank fees and policies often hit those with the least money the hardest. If you’ve ever wondered why it sometimes feels like you’re paying just to access your own cash, you’re not alone. Let’s break down the five biggest ways poor people are penalized just for using a bank—and what you can do to fight back.

1. Overdraft Fees: A Costly Safety Net

Overdraft fees are one of the most notorious bank fees, and they disproportionately affect people living paycheck to paycheck. When your account dips below zero, even by a few dollars, banks can charge you $35 or more per transaction. According to the Consumer Financial Protection Bureau, Americans paid over $15 billion in overdraft and non-sufficient funds (NSF) fees in 2019 alone, with low-income customers bearing the brunt.

For someone struggling to make ends meet, a single overdraft can trigger a cascade of fees, making it even harder to recover. Some banks even allow multiple overdraft charges in a single day, quickly turning a small mistake into a financial crisis. To avoid this, consider opting out of overdraft protection, setting up low-balance alerts, or choosing a bank that offers no-overdraft-fee accounts.

2. Minimum Balance Requirements: A Barrier to Entry

Many banks require customers to maintain a minimum balance—sometimes $500 or more—to avoid monthly maintenance fees. For low-income individuals, keeping that much money in an account at all times is simply unrealistic. If your balance falls below the threshold, you could be hit with a monthly fee ranging from $5 to $15, which adds up quickly.

These bank fees essentially penalize people for not having enough money, creating a vicious cycle. If you’re struggling with minimum balance requirements, look for banks or credit unions that offer no-minimum-balance accounts. Online banks and community credit unions often have more flexible options, so shop around before opening an account.

3. Check Cashing and Deposit Delays: Waiting for Your Own Money

If you don’t have direct deposit, cashing a check can be a hassle and expensive. Some banks charge non-customers a fee to cash checks, and even account holders may face long holds on deposited funds. For people who need immediate access to their money, these delays can mean bounced payments, late fees, or even going without essentials.

Pew Charitable Trusts report, check hold times have improved, but delays still disproportionately affect low-income customers. If you’re tired of waiting, ask your employer about direct deposit, or consider using a bank with faster funds availability. Some online banks and prepaid cards offer instant access to deposits, which can be a game-changer.

4. ATM Fees: Paying to Access Your Own Cash

ATM fees are another way bank fees chip away at your hard-earned money. Using an out-of-network ATM could result in charges twice—once by your bank and once by the ATM owner. According to Bankrate, the average total cost for using an out-of-network ATM in 2023 was $4.73 per transaction.

These fees are almost unavoidable for people in banking deserts or neighborhoods with few bank branches. To minimize ATM fees, try to use your bank’s ATMs whenever possible, withdraw larger amounts less frequently, or choose a bank that reimburses out-of-network ATM fees. Some online banks even offer unlimited ATM fee reimbursements, which can save you hundreds each year.

5. Account Closure and Reopening Fees: The Cost of Starting Over

Life happens—sometimes you miss a payment, your account goes negative, or you simply can’t keep up with the fees. When that happens, banks may close your account and report you to ChexSystems, a database used by most banks to screen new customers. Getting back into the banking system can be tough, and some banks charge hefty fees to reopen an account or require you to pay off old debts first.

This can leave people relying on expensive alternatives like check-cashing stores or prepaid cards, which often come with their own set of fees. If you’re struggling to keep your account open, reach out to your bank and ask about hardship programs or second-chance accounts. Many credit unions and community banks offer options for people with a troubled banking history.

Breaking the Cycle: How to Take Control of Your Banking Experience

Bank fees shouldn’t stand between you and financial stability. If you’re tired of being penalized just for using a bank, know that you have options. Start by reviewing your current account terms and looking for hidden fees. Don’t be afraid to switch banks if you find a better deal—many online banks and credit unions offer low-fee or no-fee accounts designed for people on a budget. Educate yourself about your rights as a consumer, and don’t hesitate to ask questions or negotiate with your bank. Remember, your money should work for you, not the other way around.

How have bank fees affected your financial journey? Share your experiences or tips in the comments below!

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Why Your Bank Might Secretly Flag You as a “High Risk” Customer

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Have you ever wondered what your bank thinks about you? Most of us assume that we’re in the clear as long as we pay our bills and keep our accounts in good standing. But behind the scenes, banks are constantly evaluating customers for risk, and sometimes, you might be flagged as a “high risk” customer without even realizing it. This label can affect everything from your ability to open new accounts to how much scrutiny your transactions receive. Understanding why banks do this and how you can avoid it is crucial for protecting your financial reputation and ensuring smooth banking experiences.

Banks use sophisticated algorithms and compliance rules to monitor customer behavior. While these measures are designed to prevent fraud and comply with regulations, they can sometimes catch everyday people off guard. If you’re flagged as high risk, you might face account freezes, extra paperwork, or even sudden account closures. So, what triggers this secretive process, and how can you stay off the radar? Let’s break down the most common reasons your bank might quietly put you on their “watch list”—and what you can do about it.

Here are the top reasons your bank might secretly flag you as a high-risk customer:

1. Unusual Transaction Patterns

Banks always look for activity that doesn’t fit your usual spending or deposit habits. If you suddenly start making large deposits, frequent international transfers, or multiple cash withdrawals, your bank’s monitoring systems may flag your account. These patterns can resemble money laundering or fraud, even if your intentions are innocent. For example, depositing several large checks quickly or wiring money to unfamiliar countries can raise red flags. To avoid this, try to keep your transactions consistent and notify your bank in advance if you expect any unusual activity.

2. Frequent Overdrafts or Returned Payments

Consistently overdrawing your account or having payments bounce can make you look financially unstable in the eyes of your bank. While an occasional mistake is understandable, repeated overdrafts suggest you struggle to manage your finances. This can lead to your account being flagged as high risk, which might result in higher fees or even account closure. Setting up alerts and keeping a buffer in your account can help you avoid these pitfalls.

3. Involvement in High-Risk Industries

If you own a business or work in an industry that banks consider high risk—such as cryptocurrency, gambling, or adult entertainment—your account may be flagged automatically. These industries are more closely scrutinized due to regulatory requirements and the potential for illegal activity. Even if your business is completely legitimate, you may face extra questions or documentation requests. It’s wise to be upfront with your bank about your business activities and keep thorough records to prove your compliance.

4. International Activity and Foreign Accounts

Regularly sending or receiving money from overseas, especially from countries with high financial crime rates, can put you on your bank’s radar. International transactions are a common method for money laundering, so banks are required to monitor them closely. If you have legitimate reasons for international activity—like supporting family abroad or working with foreign clients—make sure your bank knows the details. Providing documentation and maintaining transparency can help prevent misunderstandings.

5. Large Cash Deposits or Withdrawals

Cash is notoriously difficult to trace, which is why banks pay special attention to large cash transactions. Depositing or withdrawing more than $10,000 in cash will automatically trigger a report to federal authorities, but even smaller amounts can raise suspicion if they happen frequently. This is known as “structuring,” and it’s illegal to break up large transactions to avoid reporting requirements. If you need to handle large amounts of cash, always be transparent with your bank and keep records of where the money came from.

6. Mismatched Personal Information

Simple mistakes like having different addresses or names on your accounts can cause your bank’s systems to flag you. These inconsistencies might look like attempts at identity theft or fraud. Always keep your personal information up to date and consistent across all your accounts. If you move or change your name, notify your bank immediately to avoid unnecessary complications.

7. Negative News or Legal Issues

Banks routinely scan public records and news sources for information about their customers. Your risk profile may change overnight if your name appears in connection with lawsuits, bankruptcies, or criminal investigations. Even being mentioned in a news story about a high-risk industry can trigger extra scrutiny. While you can’t always control what’s written about you, being proactive and communicating with your bank if you anticipate negative publicity can help.

8. Multiple Accounts or Frequent Account Changes

Opening and closing multiple accounts quickly can make you look suspicious. This behavior is sometimes associated with “bank account hopping,” a tactic used by fraudsters. If you need to open new accounts, do so for clear, legitimate reasons and avoid unnecessary changes. Keeping your banking relationships stable helps build trust with your financial institution.

Protecting Your Financial Reputation: Stay Informed and Proactive

Being labeled as a high-risk customer isn’t just about what you do—it’s also about how your bank interprets your actions. The good news is that you can take steps to protect yourself. Stay informed about your bank’s policies, keep your information current, and communicate openly if you anticipate any unusual activity. If you’re ever unsure, don’t hesitate to ask your bank for guidance. Understanding the factors that trigger high-risk flags, you can maintain a healthy relationship with your bank and avoid unnecessary headaches.

Have you ever been flagged as a high-risk customer or faced unexpected banking issues? Share your story or tips in the comments below!

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5 Things You Should Do If You Get A Random Zelle Deposit

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Have you ever checked your bank account and noticed a mysterious Zelle deposit from someone you don’t know? It’s a situation that can leave you feeling both curious and concerned. With the rise of digital payment platforms like Zelle, these unexpected transactions are becoming more common, and they’re not always as innocent as they seem. Knowing how to handle a random Zelle deposit is crucial for protecting your finances, whether it’s a simple mistake or a potential scam. In this article, we’ll walk you through the five essential steps you should take if you ever find yourself in this situation. By the end, you’ll feel confident and prepared to handle any surprise Zelle activity that comes your way.

1. Don’t Spend the Money

The first and most important thing to remember if you receive a random Zelle deposit is not to spend the money. It might be tempting to treat yourself, but using funds that aren’t yours can lead to serious consequences. Banks can reverse transactions if they determine the deposit was made in error or as part of a scam. If you’ve already spent the money, you could owe your bank or even face legal trouble. Unauthorized or mistaken payments can be reversed, and recipients may be required to return the funds. So, please resist the urge to use the money and keep it untouched in your account until you know more.

2. Check for Accompanying Messages or Emails

After noticing the random Zelle deposit, check your email, text messages, and Zelle app notifications for any communication from the sender. Sometimes, the person who sent the money will reach out to explain the mistake and request a return. However, be cautious—scammers often use this tactic to trick you into sending money back, sometimes even more than you received. If you receive a message, verify the sender’s identity before taking action. Never click on suspicious links or provide personal information. If the message seems legitimate, you can contact your bank for guidance on how to proceed safely.

3. Contact Your Bank Immediately

If you receive a random Zelle deposit, your next step should be contacting your bank or credit union immediately. Explain the situation and provide any details you have about the transaction. Your bank can investigate the deposit, determine if it was a mistake, and advise you on the proper steps to take. They may also place a hold on the funds to prevent accidental use. Prompt communication with your bank protects you from potential scams and demonstrates your good faith in resolving the issue. Most banks have dedicated fraud departments handling Zelle-related concerns, so don’t hesitate to ask for help.

4. Don’t Return the Money Directly to the Sender

Don’t do it if someone contacts you claiming to be the sender and asks you to return the money via Zelle or another payment method. This is a common scam tactic. Scammers may send you a fraudulent deposit, then ask for the money back, only for the original transaction to be reversed later, leaving you out of pocket. Instead, always work through your bank to resolve the issue. Your bank can safely return the funds to the rightful owner if necessary. Returning money directly to a stranger increases your risk of falling victim to fraud. For more information on Zelle scams and how to avoid them, visit Zelle’s official security page.

5. Monitor Your Account for Suspicious Activity

After you’ve reported the random Zelle deposit and followed your bank’s instructions, keep a close eye on your account. Monitor your transactions for unauthorized activity, such as unexpected withdrawals or additional deposits. Scammers sometimes use small deposits to test if an account is active before attempting larger fraudulent transactions. Set up account alerts if your bank offers them, so you’ll immediately be notified of any unusual activity. If you notice anything suspicious, report it to your bank immediately. Staying vigilant is key to protecting your finances in the digital age.

Stay Safe and Informed with Zelle Deposits

Receiving a random Zelle deposit can be confusing, but taking the proper steps can protect you from scams and financial headaches. Remember, don’t spend the money, check for messages, contact your bank, avoid returning funds directly, and monitor your account closely. By following these tips, you’ll be prepared to handle any unexpected Zelle activity confidently. Digital payment platforms like Zelle are convenient but require a healthy dose of caution. Stay informed, trust your instincts, and always prioritize your financial security.

Have you ever received a random Zelle deposit? How did you handle it? Share your story or tips in the comments below!

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8 Bank Fees You Can Avoid With These Hacks

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Bank fees can erode your hard-earned money, but many are avoidable with simple strategies. Understanding common fees and implementing effective hacks can help you save significantly. Taking control of your banking habits empowers you to manage your finances more efficiently. These hacks are easy to implement.

Maintain Minimum Balances

Avoid monthly maintenance fees by meeting the required minimum balance. This is a simple way to avoid fees. This requires you to know your bank’s requirements. This is an easy way to save money. Maintaining minimum balances avoids monthly maintenance fees. Understand your bank’s requirements and ensure your balance meets the threshold.

Use In-Network ATMs

Prevent out-of-network ATM fees by sticking to your bank’s network. This is a way to avoid unnecessary fees. This requires planning. This is a simple way to save money. Using in-network ATMs avoids out-of-network fees. Plan your withdrawals and stick to your bank’s ATMs.

Opt for Direct Deposit

Waive certain fees by setting up direct deposit for your paycheck. This is a way to avoid fees. This is convenient. This is a simple way to save money. Direct deposit waives certain fees and offers convenience. Set up direct deposit for your paycheck to avoid monthly fees.

Avoid Overdrafts

Monitor your account balance and sign up for overdraft protection or alerts. This is a way to avoid fees. This requires awareness. This is a way to prevent financial problems. Monitoring your account balance and using overdraft protection avoids overdraft fees. Track your spending and set up alerts.

Use Online Banking

Reduce paper statement fees by opting for electronic statements. This is a way to save money. This is convenient. This is an environmentally friendly option. Online banking reduces paper statement fees and offers convenience. Switch to electronic statements to save money and reduce paper waste.

Negotiate Fees

Don’t hesitate to ask your bank to waive fees, especially if you’re a long-time customer. This is a way to save money. This requires confidence. This is a way to get what you deserve. Negotiating fees with your bank can save money. Long-time customers may have leverage to request fee waivers.

Choose the Right Account

Select an account that aligns with your banking habits and minimizes fees. This is a way to save money. This requires research. This is a way to find the best option for you. Choosing the right account minimizes fees and aligns with your banking habits. Research different account types and select the best option.

Review Your Statements

Regularly check your statements for any unexpected or incorrect charges. This is a way to prevent fraud. This requires attention to detail. This is a way to stay organized. Regularly reviewing your statements prevents fraud and identifies errors. Stay organized and monitor your transactions.

Be Proactive About Your Banking

By being proactive and informed about your banking habits, you can significantly reduce or eliminate unnecessary fees. These small savings can add up over time, allowing you to keep more of your hard-earned money.

What bank fee avoidance tips have you found most effective? Share your strategies in the comments below!

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The Hidden Loophole That Lets Banks Take More of Your Money

Need Big Bills? These 4 Bank ATMs Dispense $100 Bills on Demand

The Hidden Loophole That Lets Banks Take More of Your Money

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In today’s banking landscape, consumers often encounter a myriad of fees that, while seemingly minor individually, collectively contribute significantly to banks’ revenues. These hidden charges, often termed “junk fees,” can erode personal savings and complicate financial planning. Understanding these fees is crucial for consumers aiming to protect their financial well-being.​

The Prevalence of Hidden Bank Fees

Banks employ various fees that may not be immediately apparent to account holders. These can include overdraft fees, maintenance charges, ATM usage fees, and more. Such fees often catch consumers off guard, especially when they are not clearly disclosed or are buried within lengthy terms and conditions. This lack of transparency can lead to unexpected financial burdens, particularly for those who are already financially vulnerable.

The Financial Impact on Consumers

The cumulative effect of these hidden fees is substantial. For instance, in 2023, banks charged consumers over $8 billion in overdraft fees alone, averaging about $60 per household. These fees disproportionately affect lower-income individuals and communities of color, exacerbating existing financial inequalities. Moreover, the unpredictability of such charges can hinder effective budgeting and savings efforts, making it challenging for consumers to achieve financial stability.​

Banks’ Revenue from Fees

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Fee income constitutes a significant portion of banks’ revenues. In the third quarter of 2024, U.S. banks reported a more than 5% year-over-year growth in non-interest income, which includes fees. This reliance on fee-based income underscores the importance for consumers to be vigilant about the potential charges associated with their banking activities.

Regulatory Actions and Consumer Advocacy

Recognizing the burden of hidden fees on consumers, regulatory bodies have initiated measures to address these practices. The Consumer Financial Protection Bureau (CFPB) launched an initiative to reduce exploitative junk fees charged by banks and financial companies. Similarly, the Federal Trade Commission (FTC) proposed a rule to ban junk fees, highlighting how these charges make it harder for consumers to shop for the best products or services and punish businesses that are honest upfront. These efforts aim to promote transparency and protect consumers from unfair financial practices.​

Steps Consumers Can Take

To mitigate the impact of hidden bank fees, consumers can take proactive steps:

  1. Review Account Statements Regularly: Regularly monitoring account statements can help identify unexpected charges promptly.​

  2. Understand Fee Structures: Familiarize yourself with your bank’s fee schedule to anticipate potential charges.​

  3. Maintain Minimum Balances: Keeping the required minimum balance can help avoid maintenance fees.​

  4. Opt for Overdraft Protection: Enrolling in overdraft protection can prevent costly overdraft fees.​

  5. Utilize In-Network ATMs: Using ATMs within your bank’s network can help avoid additional withdrawal fees.​

By staying informed and vigilant, consumers can better navigate the banking system and protect their financial interests.​

Potential Hidden Fees

While banks play a crucial role in the financial system, it’s essential for consumers to be aware of the potential hidden fees that can erode their savings. By understanding these charges and taking proactive measures, individuals can safeguard their financial well-being and contribute to a more transparent banking environment.​

Have you found yourself paying hidden fees and wondering why? What measures did you take to reduce or get rid of the fees? Let us know in the comments below.

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Need Big Bills? These 4 Bank ATMs Dispense $100 Bills on Demand

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Most ATMs are designed to dispense $20 bills by default, but sometimes you need higher denominations. Whether you’re making a large cash purchase, withdrawing money for travel, or simply don’t want to carry a thick stack of smaller bills, getting $100 bills straight from an ATM can be a major convenience.

Fortunately, some banks have ATMs that allow customers to choose their preferred bill denominations—including $100 bills. If you’re wondering where to find these machines, here are four banks that offer ATMs with the option to withdraw $100 bills.

1. Chase Bank

Chase has been upgrading its ATMs to provide more flexible cash withdrawal options. Many of its modern ATMs allow customers to select their preferred denominations, including $100 bills. When withdrawing money, users can customize their selection rather than receiving only $20 bills.

These ATMs are primarily found in Chase branches and high-traffic areas. To locate an ATM that dispenses $100 bills, customers can use Chase’s online ATM locator, which provides details on the features of each machine.

2. Bank of America

Bank of America has also introduced ATMs with customizable withdrawal options, giving customers the ability to choose their preferred bill denominations. Many of these machines dispense $100 bills, making it easier for customers who need larger amounts of cash without receiving stacks of smaller bills.

Bank of America’s website and mobile app allow users to find nearby ATMs that offer specific denominations. If you’re planning to withdraw larger bills, checking ahead can help ensure you find the right machine.

3. U.S. Bank

U.S. Bank is another financial institution that has upgraded its ATM network to offer more flexible withdrawal options. Many of its ATMs now allow customers to withdraw cash in multiple denominations, including $100 bills. This feature is particularly useful for those who prefer fewer, larger bills rather than numerous smaller ones.

To find a U.S. Bank ATM that dispenses $100 bills, customers can use the bank’s online ATM locator or inquire at their local branch about which machines have this capability.

4. PNC Bank

PNC Bank’s advanced ATMs, particularly those equipped with the PNC DepositEasySM feature, allow customers to select their preferred bill denominations during withdrawals. Many of these machines include the option to withdraw $100 bills, making them convenient for those needing larger denominations.

PNC Bank customers can check the bank’s website or mobile app to find an ATM that provides this option. Since not all ATMs offer every denomination, using the locator tool can save time and ensure you visit a machine with the features you need.

How to Find ATMs That Dispense $100 Bills

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Not all ATMs within these banks’ networks will have the option to withdraw $100 bills, so it’s important to check before heading out. Here are a few ways to locate the right machine:

  • Use the Bank’s ATM Locator – Most major banks have online ATM locators that specify which machines offer customizable withdrawal options.
  • Look for Machines at Full-Service Branches – ATMs located inside or near full-service bank branches are more likely to have larger denominations available.
  • Check for Denomination Options on the Screen – Some ATMs display denomination options during the withdrawal process, allowing you to select $100 bills if they’re available.

Making Withdrawals More Convenient

With the increasing demand for customizable cash withdrawals, more banks are offering ATMs that provide $100 bills. If you prefer withdrawing larger denominations, checking your bank’s ATM locator or visiting a full-service branch can help you find a machine that meets your needs.

Have you ever needed a $100 bill from an ATM but couldn’t find one? Share your experience in the comments below.

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7 Credit Unions with the Worst In-Person Customer Service

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Credit unions are often lauded for their member-focused approach and personalized service. However, not all credit unions consistently meet these expectations, especially regarding in-person customer interactions. Based on recent reports and customer feedback, here are eight credit unions that have been highlighted for subpar in-person customer service:​

1. Randolph-Brooks Federal Credit Union (RBFCU)

In January 2025, RBFCU experienced a data breach that potentially exposed the personal banking information of over 4,600 customers. The breach involved the compromise of customer names and financial details through a physical breach of one of the credit union’s ATMs. This incident raised concerns about the credit union’s security measures and response protocols, leading to dissatisfaction among affected members.

2. Navy Federal Credit Union

Despite being the largest credit union in the United States, Navy Federal Credit Union has faced criticism regarding its in-person customer service.  Some members have reported long wait times and challenges in resolving account issues promptly at branch locations. While the credit union offers a wide range of services, the quality of in-person interactions has been a point of concern for some members.

3. Digital Federal Credit Union (DCU)

DCU, based in Marlborough, Massachusetts, serves over 1 million members. Despite its size and extensive service offerings, some members have expressed dissatisfaction with in-person services, citing long wait times and a perceived lack of personalized attention at branch locations. ​

4. Wright-Patt Credit Union

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Wright-Patt Credit Union operates numerous branches across Ohio. While it has received accolades for its services, some members have reported inconsistencies in the quality of in-person customer service, mentioning issues such as limited staffing and extended wait times during peak hours.

5. Michigan Schools and Government Credit Union (MSGCU)

MSGCU, headquartered in Clinton Township, Michigan, serves over 137,000 members. Despite its growth and range of services, some members have reported challenges with in-person customer service, including perceived inefficiencies and a lack of personalized attention at certain branch locations.

6. PSCU

PSCU, formerly known as Payment Systems for Credit Unions, is the largest credit union service organization in the United States. Despite its extensive reach and service offerings, some member credit unions have reported challenges with in-person customer service, citing issues such as limited staffing and extended wait times during peak hours. ​

7. First Tech Credit Union

First Tech Credit Union, which is set to merge with Digital Federal Credit Union, has faced criticism regarding its in-person customer service. Members have reported long wait times and challenges in resolving account issues promptly at branch locations. The upcoming merger aims to address these issues by combining resources and improving service offerings. ​

Is Your Credit Union Really Putting You First?

While credit unions often pride themselves on offering a more personal banking experience than big banks, not all of them live up to the promise. Inconsistent in-person service, long wait times, and poor issue resolution can make even the most member-friendly institution feel frustrating. If you’ve experienced subpar service at your credit union, it may be time to reconsider where you keep your money. Look for institutions that prioritize customer care, transparency, and efficiency—because when it comes to your finances, you deserve better.

Have you had a bad in-person experience at a credit union? Share your story in the comments below!

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17 Rare Coins That Could Be Hiding in Your Change

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rare coins

Have you ever glanced at the loose change jangling in your pocket and wondered if there could be something more than just small denominations? Well, believe it or not, there could be rare coins nestled among the ordinary ones, waiting to be discovered.

While most people dismiss coins as mere pocket change, collectors know that some coins are worth far more than their face value due to their rarity, historical significance, or minting errors. Here, we unveil 17 rare coins that could potentially be hiding in your change.

1. 1943 Copper Penny

pennies

During World War II, due to a shortage of copper, the U.S. Mint produced pennies using zinc-coated steel. However, a small number of copper pennies were mistakenly minted that year, making them extremely rare and valuable. Approximately forty 1943 copper–alloy cents are known to remain in existence. Astonishingly, the highest amount paid for a 1943 copper cent was $82,500 in 1996.

2. 1955 Doubled Die Penny

penny

A small number of 1955 pennies were struck with a doubled die, resulting in a noticeable doubling of the lettering and date on the coin. These are highly sought after by collectors, but many fakes are on the market so it’s important to consult an expert.

3. 1969-S Lincoln Cent with Doubled Die Obverse

woman counting change

Similar to the 1955 Doubled Die Penny, the 1969-S Lincoln Cent exhibits doubling on the obverse side, particularly noticeable in the date and lettering. It is believed that less than 100 examples of the authentic 1969-S Doubled Die Obverse cents were produced. Again, there are many fakes of this coin in circulation, so it’s best to get the opinion of a coin expert.

4. 1970-S Small Date Lincoln Cent

inspecting coin collection

A rare variety of the 1970-S Lincoln Cent features a smaller date font, making it distinct from the more common large date variety. The 1970-S Small Date is a relatively scarce variety and one of the most collectible of all Lincoln Memorial Cents.

5. 1982-D Small Date Copper Penny

coin collectors

In 1982, the composition of the U.S. penny changed from copper to zinc, but a small number of pennies were mistakenly struck using copper planchets, making them valuable collector’s items. The 1982-D Small Date Copper Alloy Lincoln Cent sold at auction in 2016 for $18,800.

6. 2004-D Wisconsin State Quarter with Extra Leaf

Wisconsin Quarter

Some Wisconsin state quarters minted in 2004 exhibit an extra leaf on the ear of corn on the reverse side. Because of this, they are considered rare and are sought after by collectors.

There were two different varieties discovered for the Wisconsin Extra Leaf Quarters. One of them being the “Low Leaf” variety, which is the most common of the two. The second variety is the “High Leaf” variety, which is the scarcer of the two.

7. 2005-D Speared Bison Jefferson Nickel

Nickels

A small number of 2005 Jefferson Nickels depict a die gouge resembling a spear running through the bison’s body, adding to their uniqueness and value.

8. 2009-D District of Columbia Quarter with Extra Leaf

District of Columbia Quarter

Similar to the 2004 Wisconsin Quarter, some 2009-D District of Columbia quarters feature an extra leaf on the left side of the barrel, making them rare and desirable among collectors. Today, these sell for around $75.

9. 2009-S Proof Lincoln Bicentennial Cent

rolls of coins

The 2009 series of Lincoln Bicentennial cents includes four different reverse designs honoring different aspects of Abraham Lincoln’s life. The proof versions of these coins are highly collectible.

10. 2015-P Homestead National Monument Quarter with Die Break

quarters

A die break error on some 2015-P Homestead National Monument quarters creates a distinctive break on the roof of the building, adding to their rarity and appeal.

11. 2015-P Blue Ridge Parkway Quarter with Die Break

wallet coins

Similar to the Homestead National Monument quarter, some 2015-P Blue Ridge Parkway quarters feature a die break error, increasing their value among collectors.

12. 2017-P Effigy Mounds Quarter with Die Chip

change

Die chip errors are common in coin minting, but some 2017-P Effigy Mounds quarters exhibit particularly noticeable chips near the mound on the reverse side, thus making them collectible.

13. 2019-W Lowell National Historical Park Quarter

coin production

In 2019, the U.S. Mint released quarters with the “W” mint mark for the first time, primarily for circulation in coin sets. For this reason, the Lowell National Historical Park quarter with the “W” mint mark is highly sought after.

14. 2019-W American Memorial Park Quarter

counting quarters

Just like the Lowell National Historical Park quarter, the 2019-W American Memorial Park quarter is rare due to its “W” mint mark and is prized by collectors.

15. 2020-W Salt River Bay Quarter

emptying pocket

Continuing the trend of “W” mint mark quarters, the 2020-W Salt River Bay quarter is another rare find that collectors eagerly seek out.

16. 2020-P Samoa National Park Quarter with Bat Coin Error

quarters

A fascinating error occurred on some 2020-P Samoa National Park quarters, where a fruit bat was inadvertently depicted with the rear end of a horse, therefore making these coins unique and valuable.

17. 2021 Tuskegee Airmen National Historic Site Quarter with Obverse Die Clash

quarters

Some 2021 Tuskegee Airmen National Historic Site quarters exhibit a die clash error on the obverse side, where elements from the reverse design are imprinted onto the obverse. As a result, this enhances their collectability.

Why You Should Check Your Pockets

spare change

Before you dismiss your spare change as insignificant, take a closer look. You might just stumble upon a rare and valuable coin hiding in plain sight. After all, these 17 examples demonstrate that treasure can indeed be found in the most unexpected places, even in the coins jingling in your pocket.

So, next time you receive change, don’t be too quick to spend it. Instead, examine it closely; you never know what hidden gems you will discover.

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What Happens When You Fall Behind On Your Mortgage?

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what-to-do-when-youre-behind-on-your-mortgage
What does the bank do if you’re barely hanging onto your mortgage? What if you’re still a little behind, or a lot behind, on your mortgage?

First, it depends on your definition of behind.  It may not be the same as the bank’s definition (not shocking). Let’s examine:

1 – 15 Days Late

Most companies allow a 15-day grace period before tacking on any additional fees.  I know that being self-employed, my mortgage company calls me on the second of the month if I didn’t pay on the first, but there’s nothing to worry about if you’re “behind” less than 15 days.  No big deal.  That’s why they call it a “grace” period.

15 – 30 Days Late

If you’re in that 15 to 30-day time frame, prepare for a ton of telephone calls from your mortgage service provider (probably between two and four a day).  You’ll also begin receiving letters reminding you that if you forgot to pay your bill, now would be the perfect time to make that payment.

Back when my income was very unsteady, a sneaky trick my mortgage company would pull was to send out another bill insinuating that I was two months behind and that if I disagreed with them I should call ASAP.  Sneaky snake oil salesmen they were.

During this fifteen to thirty day period, if you can’t pay, don’t worry about the phone calls.  You’ll have to pay a small late fee of some kind, but there still won’t be any damage to your credit report.

30 – 59 Days Late

It’s important to note here:  If you’re running up against that 30-day late period, it’s best to drop everything and pay your mortgage.  Even if you’re habitually late 29 days; it’s better than being 30 days late from a credit reporting standpoint.

Now the letters and phone calls increase dramatically until you’re 60 days late.  Your credit report will note your current late status. Your credit score will fall.

60 – 90 Days Late

Here the phone calls and letters will cease.  Does the mortgage company give up?  Ah…that would be nice, but alas, no.  They change tactics.

Once you’re over 60 days late, they’re going to send someone out to your house, just to make sure it and you are still there.  You can see these people coming a mile away.

They circle your block two or three times, usually, they don’t look like they belong in your neighborhood, then they run up to your front door, peer in a window or two and leave a note on your door saying “Sorry we missed you.  Please call us at once.”

It’s at this point you should start preparing for your next steps.  If you’re 60 or 90 days past due, it’s probably a lingering problem, but all hope isn’t lost.

The best thing you can do when you’re behind is to communicate with your lender.  Home lenders have instituted a number of programs to help you work through your late status.

The second biggest thing to remember is that the people you talk to don’t know you and you don’t know them.  They don’t care about your problems.  It makes no difference to them whether you stay in your house.  They’re a thousand miles away in a cubicle.  Stay calm while talking to your lender.

When you’re behind more than 30 days, you need to start talking – but don’t wait until it’s too late.  Call your mortgage company, explain your personal circumstances, and begin laying the groundwork to solve the problem.

Can you pay the late payment over a couple of months?  How about rolling that payment to the back of the mortgage?  Can they waive a fee or two?  Sometimes they will, sometimes not, but you’ll never know if you don’t ask.

Next week I’ll talk about the different options you have when you’re really behind on your mortgage and what they all mean.  Stay tuned!

For more on paying off your Mortgage and ways to help you do it check out these articles.

Pay a Little Extra on Your Mortgage – What a Difference it Makes
6 Tips for Paying off Your Mortgage Quickly (Without Going Broke)
Don’t Be Afraid to Refinance: 6 Options to Meet Your Financial Needs

Photo: Hanging On: Jess2284

 

*Securities offered through Securities America, Inc., Member FINRA/SIPC. Advisory services offered through Securities America Advisors, Inc. Securities America and its representatives do not provide tax or legal advice; therefore, it is important to coordinate with your tax or legal advisor regarding your specific situation. Please see website for full disclosures: www.crgfinancialservices.com