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You are here: Home / Archives for Susan Paige

Need Money Now? What You Should Know Before You Get a Loan

October 3, 2019 by Susan Paige Leave a Comment

Did you know that in the first half of 2018, lenders mailed some 1.26 billion personal loan solicitations?

That’s a lot of solicitation letters!

This may help explain how Americans ended up owing $125.4 billion in personal loans in the second quarter of 2018.

Another possible reason is the increase in credit application rejection rates that year. After getting turned down for credit, many applicants turn to personal loans instead.

If you find yourself in the same boat, or you seriously need money now, you’re likely thinking of applying for a loan. But before you do, make sure that you first understand what a loan entails. This way, you can make an educated decision on which loan is right for you.

Ready to become a responsible and smart borrower? Then read on to learn more about loans and what to do before taking one out!

Know Your Credit Score

An applicant’s credit score is one of the key factors that lenders consider. This is especially true in the case of traditional lenders, like banks and credit unions.

One reason is that a person’s credit score is an indication of repayment ability. It also shows lenders that a consumer pays their debts and credit obligations on time. So, the higher a loan applicant’s credit score is, the lower the risks that lenders take on.

For borrowers, this means that their credit score affects their loan’s approval rate. The higher a person’s credit score, the greater their chances of getting a yes from a lender. Excellent scores also land borrowers more favorable terms, such as lower interest rates.

So, how’s the U.S. doing in terms of credit performance?

The latest reports show that only 21% of Americans have exceptional FICO scores. If these people apply for a loan, they will enjoy the lowest bank prime rates, which is currently at 5%.

Conversely, lower credit scores equate to higher interest rates. People with very poor credit scores may not qualify for any loan at all. In fact, back in 2017, poor credit scores were the reason why 32% of loan applications were denied.

If you’re unsure of where your credit stands, don’t hesitate to request a copy of your credit report. It’s free, and it’ll allow you to check for any discrepancies in your report. You’d want to dispute and get those possible errors fixed before applying for and taking out a loan.

Always Compute the True Cost of a Loan

Let’s say you already know your current credit score or you don’t have time to wait for the copy of your report. Even in cases like this, you should still take time to compute the total cost of each loan offer you get.

Even a 1% difference in interest rates can make a big difference. Getting a 1% lower interest rate can save you hundreds and even thousands if you take out a major loan.

For simplicity’s sake, let’s use a $1,500 loan with a six-month term as an example. Lender A charges a monthly 7% interest rate, while Lender B charges a monthly 8% interest rate.

With Lender A’s offer, your interest payments would be $105 a month, or a total of $630 for six months. Your monthly loan payments will be $355, which means that in total, you’ll pay back the lender $2,130.

If you miss out on Lender A’s offer and go with Lender B, your monthly interest payments will be $120, for a total of $720. Every month, for six months, you’ll make a payment of $370. At the end of your loan term, you would have paid the lender $2,220.

That’s a considerable difference of $90. That’s money that you could’ve otherwise saved if you compared even just two loan offers. Imagine how much more you can save if you compare three or more!

Factor in Your Repayment Ability

Now that you know how the basic loan payment structure works, let’s talk about your ability to pay back a loan.

For this, you’ll need to deduct your monthly expenses from your take-home pay. Let’s say you make $3,000 a month, and your expenses are $2,500. This means you have an “extra” $500 a month.

If you take out a loan with the exact terms we used in the above example, then you would be able to pay it back. Of course, it’s always a good idea to put away whatever you can into your savings account. But if you’re in dire need of cash now, then technically, you can afford to take out a loan similar to our example.

But what if your salary “left-over” is equal to your estimated monthly loan repayment?

In that case, you’d end up stretching your finances too thin, and you’d be at risk of coming up short once your loan due is up. This may force you to take out even more debt to avoid defaulting on your current one.

To avoid this, it’s best to take out a loan that has a smaller principal. A smaller loan amount will translate to smaller monthly payments. You’ll also pay less interest over the life of your loan.

If you can’t afford to get a smaller loan amount, then at least get a longer-term loan. This comes with lower monthly payments, so it’s easier to pay back every month. However, since you’ll stretch your payments over more months, you’ll also be in debt longer.

Prepare Your Financial Documents

Speaking of salary, you’ll need to provide proof of income and employment to lenders. This goes for both traditional and online lenders.

Online lenders usually ask for fewer documents, which may either be a salary letter or pay stubs. Whereas banks require both, plus W-2 forms.

If you have a side job or also take on freelance jobs, be sure to provide proof for these, too. They add to your income, so they can help boost your chances of securing a loan.

If you’re self-employed, prepare at least two years’ worth of tax returns. Gather receipts, invoices, bank statements, and proof of assets. All these can help prove your ability to pay back a loan.

Lenders will also ask you for government-issued IDs, including drivers licenses and passports.

Don’t Lose Hope if One Lender Turns You Down

Just because one lender rejected you doesn’t mean the next one will. Banks and credit unions aren’t your only option, as there are now more than 200 digital lenders in the US.

That said, you may want to give these lenders a go if a bank denied your previous application and you need money ASAP. They have looser lending requirements, so their loans are easier to qualify for. It’s also due to their more relaxed policies that 38% of approved personal loans in 2018 came from them.

Always Verify the Legitimacy of Online Lenders

Before you apply for a loan online, confirm that a legitimate company is behind the website. Looking up a lender’s registration or license is one way to do this.

Note that each state has its own regulations, but they do require lenders to be a registered business.

For example, in Texas, the law requires lenders like tiempoloans.com to hold a license. They also need to register with the Office of Consumer Credit Commissioner of Texas. Before a lender can get licensed, it must satisfy everything in the state’s finance code.

Other states follow similar lending regulations, so it’s best you know your state laws. This way, you can avoid shady businesses or paying exorbitant interest rates.

Consider Borrowing Against Your Assets if You Need Money Now

If you have no or low credit score, but you have valuable assets, consider applying for a secured loan. In this case, your asset, say a vehicle in great condition, can serve as collateral. Collateral reduces the risks for lenders, so they’re more inclined to approve a loan.

Before you accept a secured loan, make sure that you can really make the repayments on time. Defaulting on this kind of loan can mean losing your property. The lender will liquidate the collateral so they can recover the money they lost.

Never Borrow More Than What You Can Pay Back on Time

This may seem obvious, but the fact is, loan delinquencies are still very common. Just take the 7 million Americans who have serious delinquencies on their car loans. Forbes reports that 11.4% of the 44.7 million student loan accounts are now also on serious delinquency status.

Loans are no doubt helpful, but they can lead to long-term debts. So, be careful when borrowing money. Even if you get approved for a high amount, make sure you can afford to pay it back. If in doubt, take out a lower amount.

Start Shopping Around for the Best Loan Now

There you have it, your in-depth guide on loans and how to ensure that you can pay them back. Even if you need money now, hold your horses for a bit longer so you have more time to explore your loan options. This way, you can compare interest rates and terms and determine which loan offer is best for your needs.

Need more help figuring out your expenses or how to pay back your debts? Then don’t forget to check out and bookmark our site’s Spending Plan and Debt Management pages!

Filed Under: Personal Finance

How to Withdraw Money from a Retirement Account Without Penalty

September 25, 2019 by Susan Paige Leave a Comment

Times are hard for everyone. If you feel as if money is tight for you and your family, you’re not alone: over half of American families are currently living paycheck to paycheck.  It’s a tough reality, but what can you do?

In desperate times, some families consider pulling money early from their retirement accounts. While this isn’t advisable, sometimes it is the only move in a time of impending financial disaster.

[Read more…]

Filed Under: Personal Finance

Signs That Your E-commerce Business Is Successful

September 23, 2019 by Susan Paige Leave a Comment

Successful eCommerce guy getting ready to make money.

Milestones are a great way for us to track our progress in life, as well as in business. You’ll always remember the day you started your business, launched your website, as well as the first customer you ever sold to. These milestones keep us grounded and help us appreciate the journey.

Unfortunately, some milestones are harder to measure than others. For example, there are no milestones that point out the exact moment that your business becomes successful, apart from a few personal metrics, like making a certain amount of money or generating traffic. To help you keep in touch with how successful your business has become, here are three signs that can tell you that you have a successful business.

Your e-commerce website earns money even when you’re not paying attention.

When you first launch your business, you need to be hands-on if you want it to run. You’re constantly making sure you have products in stock and that the pages are as responsive as they should be, all the while also making sure you’re investing enough in marketing so you can generate the kind of traffic your business needs.

The process can be exhausting. But then, when you can take your hands off the wheel and still watch the business run, then you know you’ve got a winner on your hands. If you do realize this, it doesn’t mean you need to take your foot off the throttle. It only means you’ve hit a milestone and can move on to bigger things.

You show up on Google’s first page.

Being on the first page of Google and other search engines is the dream of every website, e-commerce and otherwise. It means that finally, your domain has enough authority to search engines’ attention. It also means you’re going to get a lot of traffic from this point forward. Hitting this particular milestone is something you should celebrate.

The first page of a search engine is a difficult position to gain, and it’s even harder to keep. Now that you’re there, you need to invest enough resources into making sure you retain your position and keep getting all the passive traffic that’s currently available to you.

You’re receiving and responding to customer reports.

This may seem like a bad milestone at first. But then, think about it. When was the last time you complained about a service you didn’t have any expectations of? If you get a terrible experience from a website you’ve never heard of before, you’re not likely to care. However, if it’s a website like Amazon (the one you’ve come to trust), you’ll feel the need to let them have it.

If your customers are complaining about your site’s responsiveness or your Powercash21 payment processing, it could be a good thing for your business. It means people actually expect an excellent experience from your website. It obviously also means you need to look into their complaints and make the necessary adjustments.

Here are more of our great articles:

Three Keys To Small Business Success

Four Things Business Owners Need To Know About Taxes

Five Factors To Consider When Turning Your Hobby Into A Business

Filed Under: Small business Tagged With: Small business

Why You Should Absolutely Retire With Gold

September 16, 2019 by Susan Paige Leave a Comment

Retirement planning is a complex process, and there isn’t one single, right strategy for guaranteed retirement success. Gold is an attractive asset to throw into the mix, and the closer you get to retirement, the more important having a hard asset with gold’s qualities will be.

There is a wide range of opinions when it comes to how much gold you should own by retirement. Between 5 to 20% of your portfolio could reasonably be invested in precious metals, depending on its size, your growth needs, your age, and how close to your retirement you are. There are some great reasons why gold should absolutely be part of your retirement savings, and if it isn’t already, find out where to buy gold online and make it part of your portfolio now.

High Liquidity

For an investment asset, it is highly liquid, possibly second only to cash. No commodity, besides maybe silver, enjoys the liquidity of gold. One of the problems with over-exposure to stocks or real estate is trying to sell it. If the market is bad, you may have to wait a long time to sell or you may be forced to sell at a steep loss. By comparison, gold is as close to money as you can get without taking on the risk of paper currency. There’s always a market for bullion.

Low-Risk Funds

The closer you get to retirement, the lower your risk tolerance. Stocks are some of the highest-risk investments you can get. They provide the highest growth rates, but could correct or crash at any time. When you want to retire, you need your assets to be worth what you were planning them to be worth. Gold provides stability of value, allowing you to draw on your assets when you need them.

Protect Against Inflation

If low-risk and high liquidity are important, why not keep your retirement savings in cash? Inflation will erode the purchasing power of your savings. Your retirement could last 20-30 years or even longer. At an average 2% inflation per year, your savings would lose 54% of their purchasing power over 20 years.

Gold prices rise against inflation. Investors regularly use the metal to avoid the erosion of value of paper currency, without taking on the risks of the stock market.

Leave an Inheritance

Many parents don’t just want to retire comfortably, they also want to leave something to their children and grandchildren. An inheritance may not be something you want to risk on the stock markets or committed in bonds, especially since they will have to pay an inheritance tax, even if you bought the investments as part of a retirement savings plan.

Leaving gold coins allows your family to decide what’s best for them. When you inherit gold, you may want to keep it or sell it, depending on whether you:

  • Already have retirement savings and want to keep bullion
  • Want to re-invest the money in stocks and more diverse investments
  • Use the proceeds to become debt-free
  • Use the proceeds to create an emergency fund

Gold coins and bars can help you retire comfortably and confidently. Prepare today with bullion investments.

Filed Under: Retirement Tagged With: precious metals

What Are the 3 Main Requirements of Making a Voluntary Disclosure to the IRS?

September 13, 2019 by Susan Paige Leave a Comment

Every year, it’s your job and responsibility as a taxpayer to ensure you properly file and pay your taxes to the IRS based on the U.S. Tax Code. This is true even if you file your annual taxes with a tax professional.

[Read more…]

Filed Under: Personal Finance

How to Identify a Ponzi Scheme

September 12, 2019 by Susan Paige Leave a Comment

Woman involved in a ponzi scheme

There have been so many Ponzi schemes in the past decades that you’re bound to have heard of the concept by now. Some of the more popular ones were Geneva Gold, Gold Guarantee, and Sunshine Empire. A Ponzi scheme is a set-up where members pay a registration fee, and new members’ fees are used to pay the old members. Eventually, the scheme runs out of new people to sign, and everything comes tumbling down.

Being a victim of a Ponzi scheme can be a very painful experience because you have to watch your investments go up in flames in a very short time. Here are some things that can help you identify and avoid Ponzi schemes.

They are always masked as investment opportunities.

Obviously, nobody in their right mind will invest their money on something that’s painted as a Ponzi scheme. For schemes like these to really pull people in, they are disguised as incredible investment opportunities that are too good to miss. A great way to spot them is to look for the differences between them and traditional investment opportunities like stocks and real estate investments.

Although you can’t run away from every investment opportunity you come across, being cautious of the ones you buy into can give you enough time to conduct your research and unearth the truth about them. Another thing about these investment opportunities is that they try to get you to buy in as quickly as possible. Because these schemes never last very long, they always try to get as many people within as little time as possible.

You should always research any investment you want to get into. You can find a precious resource here. The website is called ReviewNerds, and it reviews some of the most popular investments opportunities and tells you whether they are worth it or not.

They have questionable income models.

For an investment to be truly valid, it must have a means of generating returns, and this is where most Ponzi schemes falter. All the well-known investments have a clear and easily recognizable way for its investors to make money. Real estate appreciates, and companies pay their shareholders dividends based on how many stocks they own.

A Ponzi scheme, on the other hand, generates income almost exclusively by robbing one person to pay the other. If you observe this kind of income model, it’s best to steer clear of such an establishment. Several multilevel marketing businesses generate income by referrals, but these sell products alongside. That way, the company continues to generate products, even if no new referrals are made. A Ponzi scheme, however, is much different.

There’s a rave about it.

This tip refers to bad decisions in general, although it certainly applies to Ponzi schemes. Usually, when there’s a lot of buzz about something, it’s because it’s flashy and attractive. Every savvy investor knows that by the time the general population understands the opportunity, the peak period has already passed. The same thing applies to these schemes.

By the time the general public hears about it, and everyone you know is telling you about it, the scheme is probably as big as it’s going to be. Beyond this, it will ‘run out of people’ and most likely crash down like a house of cards. If everyone is talking about a business you’ve never heard of, and you can’t get your head around how they make money besides the commissions of signing other people, don’t put your money in it.

For more of our great articles, check these out:

Life Insurance Basics

Health Insurance Basics

Homeowners Insurance

Source: Pexels.

 

Filed Under: Crime Tagged With: Crime, ponzi schemes

Why do Some People Prefer Online Check Writing?

September 11, 2019 by Susan Paige Leave a Comment

Check writing is a key component of the overall business cycle. Checks make it possible to exchange money with relevant parties without the need of carrying around large amounts of cash. Even in an era where digital payments have become much more common (Venmo, PayPal, etc.), check writing is still incredibly ubiquitous.

This Photo by Unknown Author is licensed under CC BY

If you are the owner of a business, developing an efficient check writing system will be incredibly important. By being able to ensure that all money is distributed to the correct location on time, your business will be able to maintain positive relationships and improve its overall cash flow cycle.

When deciding which check issuing system is right for you, the first thing you’ll need to ask yourself is whether you hope to use a paper check writing system or an online check writing system. As is the case with any component of your business’ operations, these systems will have both pros and cons attached to them. Before making any final decisions, be sure to compare all available options.

In this article, we will discuss why many businesses choose to use an online check writing service. In the modern era, the development of these innovative systems is something that is far from surprising. By understanding both the pros and cons of online check writing, you’ll be able to determine if it makes sense for your business.

Affordability

The most obvious benefit of using an online check writing service is that, especially when compared to many of the alternative options, it is incredibly affordable. By being able to cut out as much overhead as you possibly can, your business will be able to improve its bottom line.

There are quite a few reasons why using an online check writing service can save your business money. Ordinary costs such as paper, ink, and stamps can be immediately eliminated. Additionally, your business will not need to invest in an industrial printer. 

Popularity

Over the past decade or so, online check writing services have taken the business world by storm. According to some estimates, as many as 67 percent of businesspeople have issued or received an online check at some point in time.

While following the crowd may not always be a good thing, it certainly makes sense when it comes to things such as distributing and receiving funds. For example, if both you and your suppliers use the same checking platform, your funds can be quickly transferred with ease. Before making any changes, you may want to consider speaking with the parties you are issuing checks to (suppliers, employees, etc.) and see which systems they personally prefer.

Accessibility

Another benefit of using online check writing services is that these systems can be accessed anywhere in the world. Thanks to the development of cloud technology, your business can carefully monitor all checks and make any changes as needed.

As long as you have an internet connection, you’ll be able to track the status of all outstanding checks and view instantly generated statements with ease. Depending on the nature of your business, you may also want to extend access to additional parties, such as top-level employees. By staying in control of the entire check-writing process, your business will be much less likely to experience any future cash flow issues. 

Security

When it comes to payment processing, one of the most important things for your business to keep in mind is security. Without a system that is entirely secure, your business will quickly find itself experiencing damaged relationships and, potentially, even facing legal issues.

Considering that, according to JP Morgan, roughly 4 in 5 businesses were exposed to fraud in 2018, it is clear that your business needs to be proactive about keeping all of its financial information secure. Online check writing services have reduced rates of fraud and have put systems in place that can restore your financial security when needed. Though you will still need to be vigilant when dealing with any financial information, using these services can certainly give you some much needed peace of mind. 

Customer Service

The importance of customer service—in all aspects of the business world—cannot be overstated. Fortunately, each of the top online check writing services will have plenty of features that allow your business to manage its digital checks with ease.

Unlike most traditional banks, online checking services can be accessed 24/7, allowing you to quickly resolve any developing issues. Not only will they alert you of any potential checking issues, but they will also answer any questions you have as they inevitably emerge. By developing a positive relationship with your digital checking partner, you’ll also be able to improve your relationships with your employees and your suppliers.

Advanced Technology

With each passing year, the digital checking technology available continues to improve. In addition to the proliferation of new security features, digital check writers have been listening to their partners and making major improvements to their online portals.

Having new technology available is undeniably a very valuable thing. Advanced online checking features allow to accelerate the payment process and gain total control of your outstanding payments. Being able to securely sign, view, and manage your checks from a single location can help give your business a lasting competitive advantage.

Professionalism

Successfully running a business is all about developing lasting and fruitful relationships. In order for other businesses to take you seriously, you need to first take yourself seriously. This all begins with establishing a strong sense of professionalism.

By being able to incorporate logos, use custom fonts, and quickly manage your checks, it will become clear to all relevant parties that your business knows exactly what it’s doing. Even if you are somewhat new to the world of business, using an online check writing service demonstrates a sense of professionalism and tech-savviness that every business ought to strive for.

Conclusion

As you can see, there are many reasons countless businesses switch to using digital checking services each year. With each of these benefits readily available, it may be time for your business to begin thinking about the online checking service that’s right for you.

Filed Under: Personal Finance

10 Fundamental Indicators for Forex Trading Strategies

September 11, 2019 by Susan Paige Leave a Comment

Developing an effective forex trading strategy requires the ongoing use of both technical and fundamental indicators. Technical indicators rely on the use of hard numbers and patterns in order to predict future price movements. At the same time, fundamental analysis requires paying close attention to events and reports, allowing you to accurately predict which currencies are about to increase in value.

This Photo by Unknown Author is licensed under CC BY-NC-ND

Fundamental analysis is something that is relatively straightforward but will still require careful planning and practice. The value of any given currency will depend on how the currency is performing relative to all others. This means that, in order to become a successful forex trader, you will need to look at the forex market from a big-picture perspective.

According to some estimates, the forex market currently experiences about$5 trillion worth of activity per day. Trading activity increases even further when markets are relatively volatile, as they have been for most of 2019. If you are a trader who is currently overlooking the lucrative forex market, you may be missing out on opportunities to earn some easy money.

In this article, we will discuss ten fundamental indicators that can immediately enhance your overall forex trading strategy. By paying close attention to these indicators, you can stay ahead of the market and increase the probability of earning strong daily returns.

  1. Gross Domestic Product (GDP)

Gross Domestic Product is a metric that attempts to account for all economic activity within a given nation. While the metric itself may not be perfect, it is very useful for understanding just how big a given economy actually is. When GDP is growing—especially when compared to other countries—the nation’s currency will become inherently more valuable. In order for GDP to be useful, you should pay attention to raw GDP as well as how GDP has changed over time.

  1. Retails Sales Reports

Every month, the world’s largest retail companies will release reports detailing their overall performance. When retail is expanding, traders will flock to the forex market and try to get a slice of the action. Retail reports are also useful for gauging the general attitude of consumers and determining whether a near-future recession is likely to occur. 

  1. Crude Oil Prices

Even as our world continues to pursue alternative sources of energy, there is no denying that crude oil is still the backbone of the global economy. Changes in oil prices will have a tremendous impact on global currency values, especially the American Dollar (USD). In order to develop a productive forex trading strategy, pay close attention to the value of crude oil, along with any actions taken by OPEC and other relevant parties.

  1. Consumer Price Index (CPI)

The Consumer Price Index (CPI) is a metric used to evaluate whether ordinary consumer goods are increasing or decreasing in value. The CPI tracks how a “bundle” of common goods and services has changed in price over time. In other words, CPI is a metric used to indirectly estimate inflation and determine the usefulness of a single unit of currency. In the United States, the CPI is regularly reported by the Bureau of Labor Statistics.

  1. Producer Price Index (PPI)

The Producer Price Index (PPI) is very similar to the CPI, but it looks at things from another perspective. Instead of focusing on how the cost of consumption has changed over time, PPI focuses on ongoing changes in the cost of production. Increases in PPI often occur directly before increases in CPI, meaning you can usually use one metric in order to forecast changes to the other. When both CPI and PPI are increasing, the spending power of a given currency can be expected to decrease.

  1. Interest Rates

Interest rates determine how much it costs relevant parties (both banks and individuals) to borrow money. When the Federal Reserve—or any central bank, for that matter—changes interest rates, all global currency markets will be immediately affected. The Federal Reserve has a considerable amount of influence on whether currency markets are expanding or contracting. Because of this, any major decisions being made by the Fed should be directly reflected in your ongoing forex trading strategy.

  1. Unemployment Rate

While, like most metrics, unemployment and employment rates can sometimes be misleading, both figures are still quite useful for understanding the general health of the economy. When the unemployment rate is increasing, a recession may be on the near horizon. It will also be incredibly useful to pay attention to the job reports released by the BLS every month.

  1. Taxes & Tariffs

Taxes and tariffs will both influence just how valuable a given currency can be. When all else is equal, increases in either taxes or tariffs will hinder the spending power of a unit of currency and consequently make that currency inherently less valuable. If a nation is expected to leave a trade union, as the United Kingdom is expected to do by the end of the year, forex traders will typically position themselves away from their corresponding currency (just take a close look at how the Pound has been performing).

  1. Institute of Supply Management (ISM)

The Institute of Supply Management releases a report suggesting whether new orders have been increasing or decreasing. As you might expect, increasing orders sends a signal that economic production is on the rise and that a currency is on the verge of becoming much more valuable. The ISM figure uses 50 as the benchmark for measuring these activities. When the ISM figure drops below 50, a retraction period is likely about to occur. When the ISM report rises above 50, you can expect currency markets to rally.

  1. Index Performance

Though the stock market and the corresponding forex market don’t always move in the same direction, there is no denying that the relationship between these markets is incredibly strong. When markets are moving in a bullish direction, the corresponding currency (such as the USD) will become more useful and demand for that currency can be expected to increase. In the United States, three of the most useful indexes are the S&P 500, the Dow Jones Industrial Average, and the Russell 2000. When these indexes are moving in a positive direction, you will likely see the spending power of the dollar begin to rise.

Conclusion

Traders who consistently earn strong returns rarely do so by accident. Instead, these traders rely on a reliable set of fundamental indicators that make the forex market significantly easier to navigate. With the right set of indicators readily at your disposal, you’ll be able to forecast short-term market movements and open profitable forex positions.

Filed Under: Personal Finance

The 4 Main Issues That Are Driving Your Online Customers Crazy

September 10, 2019 by Susan Paige Leave a Comment

One of the key reasons to start an online business is the ability to cast a wider net. The Internet allows you to reach more people and offer them a convenient shopping experience. While online businesses have their perks, the simplest technology glitch can throw a monkey wrench into the works. For instance, a poor payment processing experience can spell disaster for your entire operation.

Time-consuming

Most people are discouraged by the prospect of having to create an account to buy goods from a website. Accounts are a good option if customers are frequent visitors to the site, there are incentive programs, or they want to keep their credit card and shipping information on file for future purchases. However, when customers don’t shop on a site regularly, then there should be a guest option that allows them to input their credit card number and address on an as-needed basis. This pet peeve doesn’t imply that you should completely reject the possibility of customer accounts because it certainly does offer a degree of convenience for repeat customers. Just don’t mandate it on your site for everyone.

Go mobile.

More than ever, people are always on the go and rely on their smartphones to perform a variety of tasks. That includes online shopping. Consider developing a mobile app so customers can easily navigate your site. Otherwise, a website that doesn’t lend itself to easy viewing through a smartphone screen will result in lost business over the long term.

Outages

Creating the perfect website is a challenge, and you are apt to identify improvements along the way continually. Inevitably, there will be outages that affect your service. Be sure to monitor and address system issues as quickly as possible. Frequent errors during the checkout process are problematic in more ways than one. Customers are likely to give up and search for products from your competitors. Also, repeatedly inputting sensitive account information could look suspicious, and your customers might worry about fraud or duplicate charges.

Inconsistent company names

Be as transparent as possible throughout the purchasing process. Alert the customers upfront if the charges will appear on their statement under another vendor name, so there’s no confusion or unfounded fears about a potential scam. If your site directs them to another page, give advanced warning and explanation.

Whatever online business you’re looking to establish, handling and protecting customer data should always be a priority. Work with reputable payment processing companies that safeguard data and keep transactions secure. Sometimes, you may run into a roadblock with mainstream banks if your business is less traditional like selling vaping products, but you can still set up an e-cigarette merchant account with specialized companies that offer the same protection.

Essentially, if you just put yourself in your customers’ shoes, you’ll understand not only how to build the ideal checkout process, but the total customer experience. The Internet doesn’t have to completely take away the personal touches we take for granted when shopping in brick-and-mortar stores. Try to create a welcoming and inclusive website that not only addresses the customers’ issues, but also anticipates their needs.

Image source: Pexels.

Filed Under: Personal Finance Tagged With: Small business

Can You Use Your Last Pay Stub to File Taxes?

September 9, 2019 by Susan Paige Leave a Comment

If tax time leaves you feeling stressed every year, you’re among many. The American Psychological Association says that money is the leading cause of stress for most Americans.

Gathering all your necessary documents is a small but very important part of the tax filing process. But you could misplace W-2s or never even receive them from your employer.

[Read more…]

Filed Under: Personal Finance

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