The Federal Trade Commission announced on July 9, 2026, that RentGrow will pay $2.25 million to settle allegations that the company violated the Fair Credit Reporting Act and the FTC Act, according to an official FTC press release.
Beyond the settlement amount and the statutes allegedly violated, the source document provided does not contain sufficient detail about the specific nature of the allegations, what conduct RentGrow was accused of, how consumers may have been harmed, or what behavioral or operational changes the company may be required to make under the settlement.
RentGrow is a tenant screening company whose reports are used by landlords and property managers to evaluate prospective renters. Tenant screening companies are considered consumer reporting agencies under the Fair Credit Reporting Act, meaning they are subject to rules governing accuracy, dispute handling, and how consumer data is used and shared.
The complaint against RentGrow alleged that the company violated the FCRA in several ways, including:
- Neglecting to maintain reasonable procedures, which led to some reports being included more than once in a background check
- Failing to disclose all the information and sources of data included in its consumer reports when a consumer asked for the information
- And failing to comply with requirements related to consumer disputes
“Inaccurate background reports can have a real impact on people by affecting their ability to obtain housing or a job,” said Christopher Mufarrige, Director of the FTC’s Bureau of Consumer Protection. “Companies that provide background reports have a responsibility under the law to take reasonable steps to ensure the accuracy of those reports and to comply with other requirements of the FCRA.”
Consumers and housing industry professionals who want to understand the full terms of the settlement, including any rights or remedies available to affected individuals, should consult the official FTC press release and related case documents directly at ftc.gov.
Readers with specific questions about their own consumer reports or tenant screening records should contact the FTC or call the Consumer Response Center toll-free at 1-877-FTC-HELP (1-877-382-4357). You may also consider speaking with a qualified legal professional for guidance relevant to your situation.
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Amanda Blankenship is the Chief Editor for District Media. With a BA in journalism from Wingate University, she frequently writes for a handful of websites and loves to share her own personal finance story with others. When she isn’t typing away at her desk, she enjoys spending time with her daughter, son, husband, and dog. During her free time, you’re likely to find her with her nose in a book, hiking, or playing RPG video games.